The Emerald Necklace

Designed in Miami by founder Ale C. Ortega, The Emerald Necklace is handcrafted by skilled artisans using 925 sterling silver with a refined 18k gold vermeil finish. Featuring a meticulously cut green emerald stone, it symbolizes strength, wisdom, and renewal. Its adjustable chain (16–18 inches) ensures versatility and comfort, while the polished finish reflects the balance between modern elegance and timeless craftsmanship — the essence of Alex Green Jewelry.

Storytelling

Inspired by the timeless power of the emerald, The Emerald Necklace embodies protection, strength, and balance — a modern talisman of quiet resilience.

To keep your jewelry looking its best, we recommend:

• Avoid contact with water, perfumes, lotions, and chemicals.

• Store your piece in the Alex Green Jewelry pouch when not in use.

• Clean gently with a soft, dry cloth.

• Keep away from humidity to preserve shine and plating.

• Do not sleep, shower, or exercise with your jewelry on.

Our pieces are crafted with premium materials, but proper care will help extend the life and brightness of your jewelry.

Shipping Policy

Processing Time All orders are processed within 1–2 business days after payment is confirmed.

Shipping Within the United States Standard delivery time: 3–5 business days. A tracking number will be provided with every order.

Shipping Carrier Orders are shipped using a standard U.S. carrier. (Our final carrier selection is currently being evaluated.)

Shipping Costs Shipping costs are calculated at checkout based on delivery address and package weight.

International Shipping International shipping will be available soon. Stay tuned for updates.

Lost or Stolen Packages Alex Green Jewelry is not responsible for lost or stolen packages once tracking shows the item as delivered. Customers should contact the shipping carrier directly for claims.

Returns and Refund Policy

All sales are final, except for verified manufacturing defects. We do not accept returns for change of mind, improper use, or normal wear. To report a defect, the customer must submit evidence (360° video, clear photos, original packaging) within 3 days of delivery. If confirmed as a manufacturingconfirmed defect, a refund or replacement will be approved.

60-Day Limited Warranty

The warranty covers manufacturing defects only. It does not cover damage from use, impact, water, chemicals, skin PH, or normal wear.

Internal Quality Control

Each order is documented with photos before shipping, including piece, pouch, box, and final packaging.