Shipping Policy
Processing Time
All orders are processed within 1–2 business days after payment is confirmed.
Shipping Within the United States
Standard delivery time: 3–5 business days.
A tracking number will be provided with every order.
Shipping Carrier
Orders are shipped using a standard U.S. carrier.
(Our final carrier selection is currently being evaluated.)
Shipping Costs
Shipping costs are calculated at checkout based on delivery address and package weight.
International Shipping
International shipping will be available soon. Stay tuned for updates.
Lost or Stolen Packages
Alex Green Jewelry is not responsible for lost or stolen packages once tracking shows the item as delivered. Customers should contact the shipping carrier directly for claims.